Contact Vodds

Support is available around the clock, every day of the year. Whichever channel you pick, you will be talking to a person who can see your account and act on it.

How to reach us

• Email — [email protected]. Best for anything that needs a document, a screenshot or a written record.
• Live chat — available from any page once you are signed in. Best for quick questions about a deposit, a bonus or a game.
• Help centre — the answers to the most common questions about registration, verification, payments and bonuses.

Response times

Live chat is usually answered within a few minutes. Email replies normally arrive the same day; anything that needs a document check can take up to 24 hours.

Before you write

• Write from the email address registered on your account — it saves an identity check.
• For a payment question, include the date, the amount and the method used.
• For a bonus question, name the promotion you are asking about.
• Never send us your password. Support will never ask for it.

Licence

This site operates under licence Curaçao 8048/JAZ3V3R-188.